Ojai Valley Inn Accessibility Statement

Revised: October 1, 2019

Ojai Valley Inn celebrates individuality and is committed to creating exceptional experiences for all our guests, including those with disabilities. We aim to provide a smooth and seamless experience at Ojai Valley Inn and on our website. We aim to offer high levels of hospitality to all our guests, regardless of any permanent or temporary disability, medical condition, or other specific requirement. This Accessibility Statement is designed to give you the information you need to assess how effectively our property and website can meet your particular needs.

Property Accessibility Information

Room Accessibility Information
  • Ojai Luxury, Vista, Luxury, Fireplace Shangri-la, Mini Suite and Paseo suite - available with a king bed or two double beds
    TV closed captioning available
    Visual notification devices for door and phone available (upon request)
    Removal of obvious obstacles
    Bellman assistance (with accessible bell cart) available
    Modified closet areas
    Accessible height peep holes
    Lever type door handles
    Accessible light switches and power outlets
Bathroom Accessibility Information

Roll in showers with bars for bath (if there is a tub), shower and toilet
Shower chairs available (upon request from Housekeeping)
Handheld shower wand
Wheelchair accessible vanities

Hotel Accessibility Information
  • Accessible parking
  • Accessible common areas
  • Accessible elevator
  • Pool and hot tub lift
  • Visual emergency lighting
  • Braille signage (in some locations)

Our website allows guests the means to locate and book rooms with accessibility features. To assist our guests:

  • Hotel accessibility features can be seen when viewing our website
  • Room descriptions include accessibility features

Website Accessibility

Ojai Valley Inn bases our web accessibility standards on the Web Content Accessibility (WCAG) 2.0, levels A and AA. Our work is intended to provide our guests with accessible content and a meaningful digital experience. We are providing more accessible web content through:

  • Staff and resources that focus on digital accessibility
  • Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis
  • Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content
  • Including accessibility analysis when we procure third party systems or upgrades to existing systems

Our goal is to surpass the expectation of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:

Website Contact

marketing@ojaivalleyinn.com
For technical accessibility issues, contact our support team. Call 855.697.8780.


Mail

Please send any comments or questions to the address below:

Ojai Valley Inn
Attn: Website Content Manager
905 Country Club Rd
Ojai, CA 93023